1. Accepted Payment Methods
We accept the following secure payment options:
- Visa
- Mastercard
- American Express (AMEX)
- Discover
- Diners Club
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Available payment methods may vary depending on your location, device, and browser.
2. Currency & Pricing
- All prices on Nexus Brick are shown and charged in USD (United States Dollar).
- If you are purchasing from outside the United States, your bank/payment provider may apply:
-
-
currency conversion fees, and/or
-
international transaction fees
These fees are set by your provider, not by Nexus Brick.
-
3. Payment Processing & Security
- Payments are processed using encrypted and secure payment technology.
- We do not store your full credit/debit card number on our servers.
- For your protection, orders may be reviewed for fraud prevention. We may request additional verification before shipping.
4. Payment Authorization
When you place an order:
- Your payment method may be authorized immediately.
- In some cases (especially cards), you may see a “pending” authorization before the final charge is completed.
- If the payment cannot be authorized, the order may not be confirmed.
5. Billing Information
Please ensure:
- Billing name and address match your payment method details
- Your phone number and email are correct
Incorrect billing details may cause payment failure or order delays.
6. Taxes
Where applicable, sales tax may be added at checkout based on your delivery location and local laws. The final total (including any taxes) will be shown before you complete payment.
7. Failed or Declined Payments
If your payment is declined:
- Try again using a different payment method
- Confirm your card details and billing address
- Contact your bank/payment provider (they may be blocking the transaction)
If you need help, contact us at support@nexusbrick.com.
8. Refunds
Approved refunds are issued back to the original payment method used at checkout.
- Refunds are processed in USD
- Processing time (after approval) is typically 10 business days
- Your bank/payment provider may take additional time to post the refund
- For full details, please refer to our Return & Refund Policy.
9. Chargebacks & Payment Disputes
If you have an issue with your order, please contact us first so we can resolve it quickly:
Unauthorized chargebacks or disputes may delay resolution and may affect future purchasing eligibility.