F.A.Q.

Frequently Asked Questions (F.A.Q.)

🧱 What is Nexus Brick?

Nexus Brick is a premium online store for collectors and enthusiasts who love detailed building sets. We specialize in high-quality brick models inspired by supercars, architecture, and mechanical engineering. Every set is designed to deliver an exciting and satisfying build experience — from the very first piece to the final display.

🚚 How long does shipping take?

We process and ship all orders within 1–3 business days. Delivery time varies depending on your location:

  • United States & Europe: usually 7–15 business days

  • Worldwide: approximately 10–20 business days
    You’ll receive a tracking number by email as soon as your order ships, so you can follow your package every step of the way.

💳 What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and other secure payment options. All transactions are encrypted and processed through trusted payment gateways to ensure your safety.

🔧 Are the models compatible with LEGO® bricks?

Yes! Our building sets are fully compatible with major brick brands. Each piece is crafted with precise molding and premium ABS materials, ensuring perfect fit and excellent durability.

🏎️ Are these products officially licensed?

Many of our collections — especially supercar and vehicle models — are officially licensed by the respective design brands or authorized partners. Licensed models are clearly indicated on each product page.

📦 What if my package arrives damaged or incomplete?

We carefully inspect and pack every order before shipping. However, if your set arrives damaged, missing parts, or incomplete, please contact us within 7 days of delivery. Our support team will promptly send replacement pieces or resolve the issue at no extra cost.

💬 How can I contact support?

You can reach our team anytime via the Contact Us page or by emailing support@nexusbrick.com. We aim to respond within 24 hours on business days.

🎁 Do you offer discounts or seasonal sales?

Yes! Nexus Brick regularly hosts holiday and seasonal sales, such as Fall, Halloween, and Christmas specials. Subscribe to our newsletter or follow us on social media to be the first to know about new releases and exclusive offers.

🏆 Why choose Nexus Brick?

Because we believe building isn’t just a hobby — it’s an experience. At Nexus Brick, every set combines premium quality, stunning design, and collector-level detail to bring your passion for engineering and creativity to life.